1. Introduction & Data Controller Identity
Welcome to the website of Abdulla Properties (www.abdullaproperties.ae), operated by Abdulla Alfili, a licensed real estate professional based in the United Arab Emirates (UAE). We are committed to protecting your personal information and your right to privacy in compliance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and any applicable regulations issued thereunder. 

Data Controller:Abdulla Alfili
Trading as: Abdulla Properties
Website: www.abdullaproperties.ae
Jurisdiction: United Arab Emirates 

This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, and the rights you have over your information. By accessing or using our website or services, you acknowledge and agree to the practices described in this Policy. 

2. Information We Collect
We collect personal data you voluntarily provide to us and information generated through your use of our website. This may include: 

2.1  Information You Provide Directly
•       Full name, nationality, and passport or Emirates ID details (where required for property transactions)
•       Contact information: email address, phone number, and mailing address
•       Property preferences, budget ranges, and investment objectives
•       Financial information necessary for property purchase or rental applications
•       Enquiries, messages, or feedback submitted via contact forms or email 

2.2  Information Collected Automatically
•       IP address and device identifiers
•       Browser type, operating system, and referring URLs
•       Pages visited, time spent on pages, and clickstream data
•       Cookies and similar tracking technologies (see Section 8) 

2.3  Information from Third Parties
•       Property listing platforms and real estate databases
•       Referral partners or agents who introduce clients to us
•       Publicly available sources such as land registries or government portals 

3. Legal Basis for Processing
We process your personal data on the following lawful bases, in accordance with UAE PDPL:
•       Contractual necessity: To enter into or perform a contract with you, including facilitating property viewings, purchase, rental, or investment agreements.
•       Legitimate interests: To improve our services, prevent fraud, and maintain the security of our website and operations.
•       Legal obligation: To comply with UAE laws, including anti-money laundering (AML) regulations, RERA requirements, and tax obligations.
•       Consent: Where you have given us clear, informed consent to process your data for a specific purpose, such as marketing communications. You may withdraw consent at any time. 

4. How We Use Your InformationWe use the personal data we collect for the following purposes:
•       To respond to your property enquiries and provide bespoke real estate advice
•       To match your requirements with available properties and arrange viewings
•       To prepare, process, and manage property transactions and related documentation
•       To comply with RERA (Real Estate Regulatory Agency) and other UAE regulatory requirements
•       To conduct know-your-customer (KYC) and anti-money laundering (AML) checks as required by law
•       To send you property listings, market updates, and relevant news, where you have consented
•       To improve our website functionality, content, and user experience
•       To detect, investigate, and prevent fraudulent or unlawful activity
•       To manage disputes, enforce our terms, and seek legal advice where necessary 

5. Disclosure of Your Information
We do not sell your personal data. We may share your information with: 

5.1  Service Providers and Partners
Third-party service providers who assist us in operating our business, including IT providers, document management platforms, marketing tools, and professional advisors (lawyers, accountants). These parties are bound by confidentiality obligations and may only process your data on our instructions. 

5.2  Property Developers and Landlords
Where necessary to progress a property transaction, we may share relevant details with developers, property owners, or other agents involved in the transaction. 

5.3  Regulatory and Government Authorities
We may disclose your information to UAE government bodies, law enforcement agencies, courts, or regulators (including the Dubai Land Department, RERA, or UAE Central Bank) where required by law or to protect our legal rights. 

5.4  Business Transfers
In the event of a merger, acquisition, or sale of business assets, your data may be transferred as part of that transaction, subject to the same privacy protections. 

6. International Data Transfers
While we are based in the UAE, some of our service providers may be located in other countries. Where personal data is transferred outside the UAE, we ensure appropriate safeguards are in place, consistent with the UAE PDPL, including standard contractual clauses or transfers to jurisdictions with adequate data protection standards as determined by UAE authorities. 

7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the satisfaction of any legal, accounting, or regulatory requirements. As a general guide:
•       Client transaction records: retained for a minimum of 5 years in accordance with UAE AML regulations
•       Marketing contact data: retained until you withdraw consent or opt out
•       Website usage data: retained for up to 12 months 

When personal data is no longer required, it is securely deleted or anonymised. 

8. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and understand user behaviour. Cookies we may use include:
•       Essential cookies: necessary for the website to function properly
•       Analytics cookies: to collect anonymous usage statistics (e.g. Google Analytics)
•       Preference cookies: to remember your settings and preferences 

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our website without changing your settings, you consent to our use of cookies. 

9. Your Rights Under UAE Law
Subject to the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, you have the following rights in relation to your personal data:
•       Right to access: to request a copy of the personal data we hold about you
•       Right to rectification: to request correction of inaccurate or incomplete data
•       Right to erasure: to request deletion of your personal data, subject to legal retention requirements
•       Right to restriction: to request that we limit how we use your data in certain circumstances
•       Right to object: to object to processing based on our legitimate interests
•       Right to data portability: to receive your data in a structured, machine-readable format
•       Right to withdraw consent: at any time, where processing is based on consent 

To exercise any of these rights, please contact us using the details in Section 12. We will respond within the timeframes stipulated by applicable UAE law. We may need to verify your identity before processing your request. 

10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted communications (SSL/TLS), restricted staff access, and regular security reviews. 

While we take all reasonable steps to protect your information, no method of transmission over the internet is 100% secure. If you have reason to believe your data has been compromised, please contact us immediately. 

11. Third-Party Websites
Our website may contain links to third-party websites, including property portals, social media platforms, and payment processors. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content or data practices of third-party websites. 

12. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your personal data is handled, please contact us: 

Abdulla Alfili
Abdulla Properties
Website: www.abdullaproperties.ae
Jurisdiction: United Arab Emirates / Dubai 

We will endeavour to respond to all legitimate privacy enquiries promptly and in accordance with our obligations under UAE law. 

13. Updates to This Policy
This Privacy Policy was last updated on 25 May 2026. We reserve the right to amend this Policy at any time to reflect changes in law, our business practices, or service offerings. Any material changes will be published on this page with an updated effective date. We encourage you to review this Policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated Policy.